Your information
Privacy policy.
How personal information is handled when you use this website, make an enquiry or travel with us.
Who we are
Tanzania Safari Company is operated by Nelson Travel Ltd. Nelson Travel Ltd is the data controller for personal information collected through this website and in connection with an enquiry or booking. Contact: hello@nelson.travel.
Information we collect
We may collect contact details, enquiry and booking information, travel preferences, passport and payment information, special requirements, correspondence, technical information and marketing preferences. Health or accessibility information is collected only where needed to arrange travel.
How we collect it
Information comes directly from you, from other people included in your booking, through website forms and communications, and from travel suppliers or professional partners involved in your arrangements. Technical information may be collected through essential website functions and any analytics you consent to.
How we use it
We use information to answer enquiries, design and operate travel arrangements, take payment, provide support, meet legal obligations, prevent fraud and improve our service. Marketing is sent only where the applicable legal basis permits it, and you can opt out at any time.
Lawful bases
Depending on the purpose, we process information to perform a contract, take steps at your request before a contract, meet legal obligations, pursue legitimate business interests or act on your consent. You may withdraw consent where consent is the basis used.
Who receives it
We share information only where necessary with airlines, accommodation providers, ground handlers, guides, payment and technology providers, professional advisers and public authorities. Each recipient receives only the information reasonably needed for its role.
International transfers
Travel arrangements normally require information to be sent outside the UK. Where UK data protection law requires safeguards, we use an appropriate transfer mechanism or another lawful basis for the transfer.
Retention and security
We keep information only for as long as needed for the purpose collected and for applicable legal, accounting and insurance requirements. We use appropriate technical and organisational safeguards, while recognising that no internet transmission can be guaranteed completely secure.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to processing. You can also withdraw consent and complain to the Information Commissioner’s Office. Contact hello@nelson.travel to exercise a right.
Updates and contact
We may update this notice when our services or legal obligations change. Questions about privacy or use of personal data should be sent to hello@nelson.travel. Last updated: 22 September 2026.